Privacy Policy
PRIVACY POLICY
Last Updated: April 2026
Restaurant Pipeline (“Restaurant Pipeline,” “we,” “us,” or “our”) operates RestaurantPipeline.com and related services including subscription databases, intelligence dashboards, reports, exports, APIs, analytics tools, and related products (collectively, the “Services”).
This Privacy Policy describes how we collect, use, disclose, and protect information in connection with the Services.
By using the Services, you agree to the practices described in this Privacy Policy.
- Scope
This Privacy Policy applies to information collected:
through the website and Services
through customer onboarding, support, and account interactions
through integrations and partner relationships
from publicly available sources and licensed data providers
This policy does not apply to third-party websites or services that may be linked from our website.
- Information We Collect
We collect the following categories of information:
A. Account and Customer Information
name
business name
job title
work email address
work phone number
billing information
account login credentials
subscription details
user roles and permissions
B. Restaurant and Business Intelligence Data
Our database may contain business-related information concerning restaurants and foodservice companies, including:
restaurant or brand name
DBA or corporate entity name
business addresses and geographic attributes
cuisine, service model, and category tags
publicly listed phone numbers
public business email addresses
corporate ownership relationships
parent and subsidiary relationships
franchise relationships
location attributes
operational status indicators
growth indicators or expansion signals
This information is collected from lawful sources.
C. Professional Contact Information
Depending on product features, we may store professional contact information including:
contact name
job title or role
company affiliation
business email address
business phone number
public professional profile URLs
organizational relationships
Subscribers may also create internal tags, notes, or classifications within their account.
D. Customer Uploaded Data
Subscribers may upload business contact lists or other files for matching, enrichment, or analysis.
Uploaded files may include:
customer contact lists
account lists
prospect lists
internal reference identifiers
Outputs may include matched company records or enriched business attributes.
E. Usage Data and Device Information
We automatically collect technical information including:
IP address
browser type
device identifiers
operating system
pages viewed
search activity
exports performed
API usage logs
feature interaction logs
approximate geographic location inferred from IP address
We use this information to operate and improve the Services.
F. Communications and Support Data
communications with our team
support requests
feedback submissions
survey responses
product inquiries
- Sources of Information
We collect information from:
you and your organization
public records
government filings
business registrations
public websites
press releases
news sources
commercial data licensors
technology partners
user-submitted corrections
integration partners
We collect and use information only where permitted by applicable law.
- How We Use Information
We use information to:
operate and maintain the Services
provide database access and intelligence tools
authenticate users
process transactions
manage subscriptions
deliver exports and reports
perform matching and enrichment services
provide customer support
detect fraud or misuse
monitor platform performance
improve data quality
develop new features
perform internal analytics
communicate service updates
comply with legal obligations
enforce contractual rights
We may use aggregated or de-identified information to improve our products.
- How We Disclose Information
We may disclose information in the following circumstances:
A. Service Providers
We share information with vendors who help operate the Services, including providers of:
cloud hosting
analytics tools
customer support systems
payment processing
security monitoring
Service providers are authorized to use information only as needed to perform services on our behalf.
B. Business Transfers
Information may be transferred as part of:
mergers
acquisitions
financing transactions
asset sales
corporate reorganizations
subject to standard confidentiality protections.
C. Legal Compliance
We may disclose information when required to:
comply with legal obligations
respond to lawful requests
protect rights or property
investigate violations of our Terms
detect fraud or abuse
D. Authorized Customer Use
Subscribers may export or process data in accordance with their license rights.
Subscribers are responsible for complying with applicable laws governing their use of data.
- Lawful Basis for Processing
Where required by law, we process information based on:
legitimate business interests
contract performance
legal obligations
consent where applicable
Our legitimate interests include providing business intelligence services and maintaining data accuracy.
- Data Retention
We retain information as long as necessary to:
provide Services
maintain business records
resolve disputes
enforce agreements
comply with legal obligations
Retention periods vary by data category and contractual requirements.
Where appropriate, information may be aggregated or de-identified.
- Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information.
Security measures may include:
access controls
encryption practices
network monitoring
authentication safeguards
No system can guarantee absolute security.
- International Users
Information may be processed and stored in the United States or other jurisdictions where our service providers operate.
If you access the Services from outside the United States, you understand that information may be transferred internationally.
Where required, appropriate safeguards are used.
- Predictive Analytics and Data Signals
Some Services may include derived indicators or predictive signals generated from statistical analysis of available data.
These may include:
growth indicators
expansion activity signals
clustering patterns
relationship indicators
scoring outputs
These outputs are informational in nature and should not be interpreted as factual guarantees of future performance.
- Your Responsibilities
Users of the Services are responsible for:
ensuring lawful use of exported information
complying with marketing regulations
complying with privacy laws
maintaining confidentiality of login credentials
- Updates to This Privacy Policy
We may update this Privacy Policy periodically.
Material updates may be communicated through:
website notices
email notifications
account alerts
Continued use of the Services indicates acceptance of the updated policy.
- Contact Information
Questions regarding this Privacy Policy may be directed to:
Restaurant Pipeline
privacy@restaurantpipeline.com